For owners renting long-term, and for owners who simply want their place cared for while they're away. Bill pay, maintenance, inspections, and tenants — handled by a local team based in Zazil-ha.
Local Playa del Carmen team · Response within 24 hours.
Property management in Playa del Carmen at PlayaStays isn't about nightly bookings. It's for owners renting long-term — the residency pockets in Zazil-Ha, Ejidal, and the new towers above Centro — and for owners who just want their place properly looked after while they're abroad.
Tenant screening, lease drafting, rent collection, and residential operations for owners renting on 6+ month terms — including hybrid portfolios where some units run long and some run short.
10% of monthly rent · plus Property Care
Away most of the year? We pay the bills, run regular maintenance checks, manage vendors, and send condition reports — so an empty property never becomes a quiet problem.
$125 / month Property CareRenting nightly instead? You probably want vacation rental management or Airbnb management — same local team, different playbook.
The $125/month Property Care base sits under both long-term management and caretaking. It's the foundation that keeps your asset healthy in Playa del Carmen's coastal climate — salt air on Coco Beach, CFE electricity volatility, and the HOA rhythm of Playacar.
HOA dues, utilities, and recurring accounts paid on time so nothing lapses while you're away.
Scheduled upkeep tuned for salt air and humidity — AC servicing, filters, and small fixes before they compound.
Regular walk-throughs with photos, so you always know the real condition of your property.
Vetted local technicians scheduled, supervised, and documented — every decision logged.
Basic consumables kept stocked and AC filters replaced on cadence as part of the base fee.
Documented monthly summaries with photos and costs — radical transparency, by default.
10% long-term management + $125/mo Property Care. See the full pricing breakdown →
01That's Property Care on its own — no rentals involved. We pay your bills, inspect the property on a set cadence, handle maintenance and vendors, and send you photo condition reports. You get peace of mind without ever listing the place — common for owners in Playacar and Mayakoba who only visit a few weeks a year.
02We screen tenants, draft the lease, collect rent, and run the residential side end to end — repairs, renewals, move-outs. Long-stay demand in Zazil-Ha, Ejidal, and the new towers above Centro is steady; you collect monthly income with minimal turnover, and Property Care keeps the asset in good shape between tenants.
A simple onboarding — most owners are set up within two weeks.
We learn your goals — rent it, keep it cared for, or both.
An on-site walk-through and condition baseline with photos.
We set the maintenance cadence, or screen and place a long-term tenant.
Documented updates, bills handled, income or condition reported every month.
Property Care is the Promise in practice — the four operating standards behind every property we manage in Playa del Carmen and the Riviera Maya.
The day-to-day that keeps your asset functioning in a coastal climate — preventive maintenance, vetted vendors, and decisions documented with photos and cost.
Regular inspections and a preventive cadence built for salt, humidity, and storm season — catching small issues before they become expensive ones.
For owners renting long-term: screening, lease drafting, rent collection, and renewals — the people side, handled accountably.
Full Quintana Roo compliance plus transparent monthly reporting you can actually understand — never a property you’re guessing about.
We manage properties throughout Playa del Carmen. Pick your area for management tuned to its HOA rules, vendors, and access.
Gated, master-planned community with strict HOA rules. Premium villas and golf-course homes.
Property management here →
Urban core with heavy guest traffic and walkable density. Strong cleaning logistics and HOA alignment.
Property management here →Residential pocket favored by long-stay renters, families, and remote workers — lease quality drives returns.
Property management here →Premium beachfront condo cluster north of Centro — strong ADR with coastal maintenance demands.
Property management here →
Master-planned resort enclave — lagoons, golf, ultra-luxury residences. Concierge-grade operations.
Property management here →Fast-growing corridor with sleek new condos and towers — strong local-residential footprint.
Property management here →Optional packages on top of the base Property Promise — built for Playa del Carmen: salt-air corrosion on Coco Beach, CFE electricity volatility, and HOA-aligned smart-home access. Cards and detail pages are the same site-wide so what we offer here is what we offer everywhere.
Owners come to us with different goals. Pick the model that matches yours — or talk to us if you're not sure.
Tenant screening, lease drafting, residential operations, and full property care for owners renting on 6+ month terms — or simply keeping a property cared for.
Airbnb, VRBO, Booking, and direct bookings run from one Playa del Carmen operation with a unified calendar and dynamic pricing.
View service →Superhost-tier listing optimization, photography, dynamic pricing, and guest workflows for owners whose primary platform is Airbnb.
View service →
I've owned and operated rental property across multiple markets — long-term leases, short-term guests, hybrid use. I've run all three models personally and learned what actually protects an asset versus what just looks good on a contract. PlayaStays is built on the operating standards I'd want for my own property in Quintana Roo. If you own here, I'd like to talk.
Whether you're renting it long-term or just want it cared for — free consultation, no commitment, response within 24 hours.